Cancellation and Refund Policy

We understand the sudden shift in your trip plans; however, at Unravel Experience, we have a certain cancellation policy. Below is our cancellation and refund policy to ensure transparency and fairness.

Cancellation Policy

• Cancellations must be requested in writing via email at travel@unravelexperiences.com or through our customer support.
• Cancellations made 30 days or more before the departure date are eligible for a refund as per our refund policy.
• Cancellations made less than 30 days before departure are non-refundable.
• No refunds will be provided for no-shows or last-minute cancellations.

Refund Policy

• Refunds are only applicable for cancellations made at least 30 days before departure.
• The refund amount will be subject to applicable cancellation fees and deductions, which may include administrative fees, service charges, and third-party costs (hotels, airlines, etc.).
• Refunds will be processed within 7-14 business days after the cancellation request is approved.
• The refund will be issued via the original payment method.

Changes and Rescheduling

• If you wish to modify your booking, requests must be made at least 30 days before departure, and changes will be subject to availability and additional charges.
• Rescheduling within 30 days of departure may not be possible.

Trip Cancellations by Unravel Experiences

• In the rare event that we need to cancel a trip due to unforeseen circumstances (such as natural disasters, government restrictions, or safety concerns), we will offer you:
• A full refund of your trip
• Unravel Experiences is not responsible for additional costs incurred by travelers, such as visa fees, flight tickets, or accommodation booked separately.